Senior 3rd Line Support Engineer (VMware) (CPT Onsite)

ENVIRONMENT:

A dynamic Internet Service & Network Specialist seeks a highly technical Senior 3rd Line Support Engineer with strong VMware whose core role will be to provide virtualisation infrastructure support. You will carry out Preventative Maintenance, architect new solutions while assisting 2nd Line Support Engineers with escalations. The successful incumbent must have Matric/Grade 12, a relevant IT tertiary qualification with Certifications including VMware vSphere, MS Hyper-V, Nutanix AHV, Linux KVM. You must also have VCTA-DCV 2024 with 10+ years’ experience supporting datacentre software in a senior position. Your tech toolset should include VMware, vSphere, Hyper-V, Nutanix AHV, Linux KVM, SRM, vRealize Operations & Veeam.

DUTIES:

• VMware Support Specialist.
• Proactive analysis of system health with in-depth reporting.
• Preventative Maintenance.
• Architect new solutions.
• Assist with escalations from 2nd Line Support Engineers.

REQUIREMENTS:

Qualifications –

• Matric Grade 12 (Compulsory).
• Tertiary IT qualification.
• Must-Have Certifications – VMware vSphere, MS Hyper-V, Nutanix AHV, Linux KVM.

Experience/Skills –

• VCTA-DCV 2024.
• At least 10+ years’ experience supporting datacentre software in a senior position.
• Ability to identify and understand problems and find suitable solutions.
• Conscious of delivering solutions on time.
• Ability to clearly articulate problems and solutions with the technical team.
• Self-managed.
• Own reliable transport and valid Driver’s License.

Technologies include (but not limited to) –

• Virtualisation: VMware vSphere, MS Hyper-V, Nutanix AHV, Linux KVM
• SRM with:
• Storage replication
• vVols
• vRep
• vRealize Operations
• Veeam backup and replication