Technical Process Engineer/Technical BA (CPT/PTA/JHB Hybrid)
IT – Analyst, Data Management
Pretoria/Centurion – Gauteng – South Africa, Johannesburg – Gauteng – South Africa, Cape Town – Western Cape – South Africa
ENVIRONMENT:
DRIVE innovation, efficiency, and automation within the business processes of an industry-leading organization specializing in Intelligent Process Automation (IPA) seeking to fill the dual role of a Technical Process Engineer/Technical BA. The ideal candidate must possess a Bachelor’s Degree in Industrial Engineering/IT/Informatics/ Business Process Management or related discipline, preferably a Lean Six Sigma Greenbelt (or Black Belt) Certification & TOGAF or BA Certification. You need to be skilled in SQL queries and /or data analysis with a mindset focused on continuous improvement and automation of business processes. You’ll be highly analytical, technically inclined, and have a strong understanding of Business Process Engineering within the Financial Services sector.
DUTIES:
Process Engineering & Optimization –
- Analyze, design, and implement improvements to business processes to enhance efficiency, reduce costs, and improve service delivery.
- Conduct gap analyses and identify inefficiencies, providing practical and innovative solutions.
- Develop end-to-end process documentation using BPMN, Visio, ARIS, or other process mapping tools.
- Drive automation initiatives using process automation technologies.
- Develop and maintain process models, frameworks, and architectures aligned with business objectives.
- Leverage Lean Six Sigma principles to optimize workflows and eliminate process bottlenecks.
Solutioning & Innovation –
- Collaborate with IT and Data Engineering teams to develop scalable, technology-driven process solutions.
- Investigate and present innovative ways to integrate automation, AI, and data analytics into business processes.
- Ensure business processes are aligned with best practices, governance standards, and compliance regulations.
Stakeholder Engagement & Collaboration –
- Work closely with Business Units, Data Engineers, Developers, and senior management to ensure successful implementation of process improvements.
- Facilitate stakeholder workshops, user-story mapping sessions, and process documentation reviews.
- Develop and present business cases for process enhancements, focusing on efficiency gains, cost savings, and improved customer experience.
REQUIREMENTS:
Qualifications –
- Bachelor’s Degree in Industrial Engineering, IT, Informatics, Business Process Management, or a related field.
- Lean Six Sigma Greenbelt (or Black Belt) Certification is highly preferred.
- Additional Certifications in TOGAF, Business Analysis.