Server Engineer (Active Directory, NetBackup, Exchange, Veeam, VMware) (CPT)
IT – Support
Cape Town – Western Cape
ENVIRONMENT:
A dynamic Internet Service & Network Specialist seeks a strong technical Server Engineer who will ensure the stability, integrity, and efficient operation of the in-house or customers information systems that support core organizational functions. You will be responsible for the co-ordination, installation, configuration, programming, and implementation of releases, upgrades, or changes to multiple system hardware and software architectures (MVS, , Microsoft), and the range of products and productivity tools that support the development and production environments within the enterprise. You will need Matric/Grade 12, a suitable Degree/Diploma/Certificate, MCITP, A+, ITIL Foundation and MCSE Certifications and 4-6 years relevant work experience including proficiency with Active Directory, Exchange, Skype, NetBackup, DNS, DHCP, Veeam, VMware & Windows Server.
DUTIES:
- Deploy new applications and enhancements to existing Core applications, software, and operating systems for customers.
- Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
- Integrate servers, including e-mail, print, and backup servers and their associated software into enterprise systems.
- Ensure system connectivity of all servers, shared software, Core Technologies, and other applications.
- Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
- Ensure compatibility and interoperability of in-house computing systems.
- Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
- Perform routine system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes.
- Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
- Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
- Provide training as required.
- Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
- Work with executive team members, decision makers, and stakeholders to define customers’ requirements and systems goals, and to identify and resolve customer systems issues.
- Perform Capacity reporting on systems.
- Identify opportunities to innovate, extend and enhance service delivery everywhere possible.
- Adhere to Customer / Business SLA’s.
- Manage customer satisfaction through effectively communicating and managing customer expectations.
- Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s Disaster Recovery and business continuity strategies.
- Conduct research on software and systems products to justify recommendations and to support purchasing efforts.
- Monitor and test system performance; prepare and deliver system performance statistics and reports.
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
- Provide support services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions.
- Implement new software solutions as required by the business.
- Own Root Cause Analysis and Problem Management for corporate AD environments.
- Install, configure, and maintain Active Directory and third-party software utilities for hardware systems within company operational guidelines.
- Document and enforce the standards, security procedures, and controls for access to ensure integrity of the Windows Systems, Active Directory, and related systems.
- Responsible for the support of the Microsoft Exchange Environment.
- Provide a strong technical, analytical and communications skills for the management and administration of Exchange environments.
REQUIREMENTS:
Qualifications –
- Must have Matric or Grade 12.
- Must have a relevant Degree/Diploma/Certificate.
- Microsoft Certification (MCITP).
- A+.
- ITIL Foundation.
- Microsoft Certification (MCSE).
Experience/Skills –
- 4-6 Years of experience.
- Extensive experience with core software applications, including Active Directory, Exchange, Skype, NetBackup, Veeam, VMware, Windows Server.
- Excellent software troubleshooting experience Active Directory, Exchange, NetBackup, Veeam, VMware, Windows Server.
- Extensive Hardware troubleshooting on HP ,Dell , Cisco Server, blades, EVA and 3Par other storage.
- Working knowledge of a Server operating systems.
- Strong technical skills.
- Experience working with Microsoft Identity technologies including Active Directory, and Group Policies.
- Expert knowledge of AD, ADFS, and PKI.
- Expert knowledge of DNS, DHCP, WINS, DFS.
- Knowledge of various Identity Management Solutions.
- Understanding of monitoring best practices, within multi-forest AD environments.
- LAN/WAN/Firewall/VPN network technologies.