Junior QA & Support Analyst (SQL)
IT – Support ~ IT – Software Testing
Stellenbosch – Western Cape
ENVIRONMENT:
A fast-growing FinTech company with a footprint on the African continent seeks a highly talented Junior QA & Support Analyst with strong SQL skills to join its team. You will help build out its world class software platform while
playing a key role in ensuring the quality and functionality of products through systematic testing and validation processes. Applicants will require prior experience in a Software Quality Assurance or Support role including SQL experience with a strong interest in continuous development and upskilling in testing tools and technologies.
DUTIES:
- Conduct thorough testing of software applications to identify bugs, defects, and other issues.
- Create and execute test plans, test cases, and test scripts to validate product functionality.
- Collaborate with cross-functional teams, including Developers and Product Owners, to communicate and resolve quality issues.
- Document and report defects, ensuring accurate and detailed information is provided for efficient issue resolution.
- Perform Regression Testing to ensure that previously identified and resolved defects do not reoccur.
- Conduct 2nd Line Support activities and engage in root cause analysis to address and resolve reported issues.
- Provide weekend standby support when required.
- Participate in the design and improvement of testing processes and methodologies.
- Stay informed about industry best practices and new testing tools to continuously enhance the Quality Assurance process.
REQUIREMENTS:
- Previous experience in a Software Quality Assurance or Support role.
- Strong SQL experience.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- A strong interest in continuous development and upskilling in testing tools and technologies.
- Excellent analytical skill and logical thinking.
- Good communication skills.
- Accurate and high-quality result-oriented work approach.
- Genuine passion for Africa and a willingness to contribute to projects in a developing world context.
Advantageous –
- Solid understanding of Software Development Life Cycle (SDLC) and testing methodologies.