DC Analyst
IT – Analyst, Data Management
Cape Town – Western Cape
ENVIRONMENT:
A leading South African online retailer is seeking a highly talented DC Analyst to join their team in Cape Town. They are a young, dynamic, and rapidly growing company looking for intelligent, creative, and diligent individuals with integrity. The ideal candidate will hold a Bachelor’s degree in Engineering, Information Systems, BCom Supply Chain/Logistics, Computer Science, Science, or a related field, and possess 3+ years of experience in a data or engineering role within a fast-paced, product-led, and growth-oriented organization. This role is crucial for data gathering, analysis, and supporting the team in making data-driven decisions.
DUTIES:
- Develop operational reports and run reports to support measurement of key performance indicators.
- Prepare exception-based reporting and drive implementation of business improvement ideas
- Validate existing reports and data sets and resolves issues with reports and performance indicators as identified
- Develop a clear understanding of the operational intricacies & behaviours and identify improvement opportunities / levers to improve key metrics
- Create effective data visualizations/dashboards/reports/presentations to communicate insights and updates to the management and product team.
- Generate regular reports on operational performance and provide insights / recommendations to the business
- Analyse the success and effectiveness of process changes
- Facilitate the performance improvement of various teams within the business by identifying operational gaps. This must be performed through testing & analysis and recommendation of process changes.
- Lead requirements elicitation workshops with stakeholders to define high level business requirements for operational reporting or to improve business performance
- Assist stakeholders to prioritize the requirements
- Obtain sign-off on the specifications
- Mine data for insights, test and validate hypotheses about operational behaviours liaise with stakeholders from different departments and prioritize tasks
REQUIREMENTS:
Qualification:
- Bachelor’s degree in engineering, Information Systems, BCom Supply Chain/Logistics, Computer Science, Science or similar degree & 3+ years’ experience in a Data, Engineering role within a fast-paced, product-led, and growth-focused organization, playing a key role in data gathering, data analysis and helping the team make data-based decisions.
- Or a relevant Higher Certificate & 6 Years relevant experience in a Data, Engineering role within a fast-paced, product-led, and growth-focused organization, playing a key role in data gathering, data analysis and helping the team make data-based decisions.
- Strong hands-on experience with SQL (Google BigQuery preferred), Dashboarding (Google Data/Looker Studio preferred, Power BI, Tableau etc.) and Python Advantageous
- Automation Experience beneficial
- High level of proficiency with MS Office packages with proven advanced proficiency in
- Excel / Google Sheets, Docs & Slides
- Experience with large datasets and optimisation on digital platforms
- Retail or e-commerce and Supply Chain industry experience beneficial.
ATTRIBUTES:
- Solutions-oriented, can-do attitude and high energy
- Strong analytical and critical thinking, using data to inform decisions
- Ability to identify areas of improvement in current processes
- Ability to use logic and common sense to arrive at conclusions
- Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
- Highly structured thinker with strong attention to detail
- Ability to handle multiple competing priorities in a fast-paced environment
- Must have exceptional communication skills to help deliver insights to diverse stakeholders
- Detail oriented, outcome and process focused.
- Willingness to learn and personal desire to keep up to date with technology and process.